Privacy Policy

A legal disclaimer

PRIVACY POLICY

STREAMXM LIMITED LLC

Effective Date: January 1, 2025
Applies to: 2024 – 2026 operations and all STREAMXM subsidiaries

1. Introduction

STREAMXM LIMITED LLC (“STREAMXM,” “we,” “our,” “us”) is committed to safeguarding the privacy of our customers, website visitors, partners, employees, and users of all STREAMXM websites and platforms, including:

• www.streamxmholdings.com

• OxenHashShop.com

• STREAMXM AI Division

• STREAMXM Retail & Clothing Sector

• STREAMXM Tech / Rent-to-Own Sector

• STREAMXM BTC Mining Portfolio (Private Division)

This Privacy Policy explains what data we collect, how we use it, how we protect it, and what rights you have.

2. Information We Collect

STREAMXM collects information only as necessary for business, security, legal compliance, and service delivery.

We may collect:

2.1 Personal Identification Information

• Full name

• Email address

• Phone number

• Physical address

• Billing & shipping details

• Business registration or corporate identity (when required)

• Usernames and login credentials (if you create an account)

2.2 Demographic Information

• Age

• Gender

• Nationality

• Language preference

• Location (country, city, region)

Note: We never require gender — but if a user provides it voluntarily (e.g., profile settings), it is protected the same as all personal data.

2.3 Financial Information

• Order/payment details

• Billing information

• Transaction history

• VAT/Tax information (if applicable)

We DO NOT store full credit card numbers.
Payments are handled by third-party PCI-compliant processors (Paystack, Stripe, etc.).

2.4 Technical & Device Information

• IP address

• Device type

• Browser type/version

• Operating system

• Pages viewed

• Session duration

• Cookies and tracking identifiers

• Error logs

2.5 Sensitive Information (Collected ONLY IF REQUIRED)

STREAMXM may collect sensitive data only if required by law or identity verification, such as:

• Identity verification documents

• Proof of address

• Business ownership verification

• KYC documents (if necessary for large transactions)

We do NOT collect:
❌ Sexual orientation
❌ Health information
❌ Criminal history
❌ Religious/political beliefs
❌ Biometrics (unless voluntarily used for login on user’s device)

2.6 Data Collected Automatically

• Analytics data

• System security events

• Fraud detection logs

• Usage patterns

2.7 Employee & Contractor Information (Internal Only)

For STREAMXM staff we may collect:

• Employment documents

• Education & qualifications

• Payroll data

• Emergency contacts

• Work performance information

• Security & access logs

3. How We Use Your Information

We use data for the following purposes:

3.1 Service Delivery

• Process orders

• Deliver products

• Provide customer support

• Manage user accounts

• Track shipments

3.2 Security and Fraud Prevention

• Monitoring suspicious activity

• Protecting accounts

• Verifying identity when required

• Maintaining system integrity

3.3 Business Operations

• Internal reporting

• Improving products & services

• Audits & legal compliance

• Corporate communication

3.4 Marketing (Only With Consent)

• Newsletters

• Promotions

• Product updates

• Sector announcements

Users can opt out at any time.

3.5 Research & Development

For internal R&D only, including:

• AI system development

• Internal BTC mining optimization

• Hardware performance testing

Internal mining portfolio & AI division NEVER use customer personal data.

4. Legal Basis for Processing (POPIA / GDPR Included)

We process personal data based on:

• Consent

• Contractual necessity

• Legal obligation

• Legitimate business interest

• Security & fraud prevention

5. How We Share Information

We DO NOT sell personal information.

We may share limited data with:

• Payment processors

• Shipping partners

• Security & fraud monitoring vendors

• Corporate subsidiaries

• IT service providers

• Regulators (if required by law)

All partners follow privacy & confidentiality rules.

6. Cross-Border Data Transfers

STREAMXM operates in:

• USA

• South Africa

• Lesotho

Data may be stored or processed in one or more of these locations.
Transfers are protected using:

• Standard Contractual Clauses

• POPIA & GDPR-aligned safeguards

• Secure encrypted systems

7. Data Security

We use industry-grade security:

• SSL/TLS encryption

• Firewalls

• Secure hosting

• Access control

• Monitoring & intrusion detection

• Regular audits

No system is 100% secure, but we take all reasonable measures.

8. Data Retention

We keep data only as long as needed:

• Legal compliance

• Order history

• Warranty & support

• Fraud prevention

• Corporate audits

Unneeded data is securely deleted.

9. Your Rights (GDPR, POPIA, CCPA Compatible)

You may:

• Access your data

• Correct your data

• Delete your data (where legally allowed)

• Restrict processing

• Object to marketing

• Request data export (data portability)

• Withdraw consent

To use these rights, email:

streamxmlimited@gmail.com
streamxmza@gmail.com

10. Cookies & Tracking

We use:

• Functional cookies

• Analytics cookies

• Security/session cookies

• Affiliate tracking (when used)

Users can disable cookies in browser settings.

11. Children’s Privacy

STREAMXM does not provide services to children under 18.
We do not knowingly collect minor data.

12. Third-Party Links

Our sites may link to external websites.
We are not responsible for third-party privacy practices.

13. Updates to This Policy

STREAMXM may revise this policy as business or law evolves.
Changes will be posted with a new effective date.

14. Contact Information

For privacy requests or concerns:

STREAMXM LIMITED LLC
30 N Gould St, STE R
Sheridan, WY 82801, USA

+1 2545-3328
+27 071-964-9349

streamxmlimited@gmail.com
streamxmza@gmail.com

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OXENHASHSHOP.COM

oxenhash@gmail.com